Accessibility

Accessibility statement

We want everyone to be able to use this site, including people who use a screen reader, a keyboard, screen magnification or voice control.

The standard we aim for

Our target is the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. No outside party has audited the site, and we do not claim that every page meets every requirement.

We do not use an accessibility overlay or widget. When we find a problem, we fix it in the site itself.

What we have checked

We last checked every public page, in English and Spanish, on November 10, 2026:

• An automated accessibility scan at phone and desktop widths, which found no failures.
• A pass with the Tab key, to confirm that every link and button can be reached and shows a visible focus outline.
• Each page at 320 pixels wide, to confirm the text reflows without sideways scrolling.
• The booking and contact forms, to confirm that a mistake is named and marked on the field, and that the header and call bar never cover the field you are on.

The moving scenes on the site stay still when your device is set to reduce motion.

Known limits

• Automated checks find only some kinds of problems, so we also test by hand and fix problems people report to us.
• Paying an invoice online happens on another company's payment page, and we do not control how that page works.

Report a problem

If something on this site is hard to use, or you need information from it in another format, please tell us. Email scheduling@mycreno.com or call or text (775) 229-3541, Monday to Friday, 7am to 6pm.

It helps to know the page address, what you were trying to do, and the browser or assistive technology you use, but send whatever you have and we will follow up with you.

Last updated November 10, 2026.